Grill Warranty
We have streamlined our warranty service. Please fill out the below form to get your warranty process started. Please note all of the information on the form, is information required by the specific brands to file a warranty. Every brand requires the grill serial number, so please have it ready before you start. In most cases, we need photos of the issue. If you have a copy of your receipt, that always helps as well.
Please note we can process all warranty claims in Southwest Florida, regardless if you purchased from us or not. We can process warranty claims nationwide only for customers who have purchased from us on the following brands. Challenger Designs, Twin Eagles and Delta Heat.
Most warranty claims result in parts that will either be sent to your home or available for pick up in our store once we get necessary approvals.
Grill Warranty Claim Form
Customer Information
Grill Information
Found on the data plate or sticker on the grill. Brands will not process a claim without it.
Warranty Items
Describe the parts or items needing warranty service
Copy of Receipt *
Photos of Damage/Defective Part *
Upload photos showing the damage or defect (required)